Working well as a board

Ko te mahi tahi hei poari

Engagement with your school community over the board’s key work areas and school performance is one way your board can express accountability for your decisions and the school’s progress. It’s also a good way to gel with your community and keep the communication flowing.

Your responsibilities as a board

Developing a good process for telling your community about how the school board is performing across its key work areas, including the quality of your relationship as a board, will help you maintain a close, transparent relationship with your community. Check out some of the resources and tools below for ideas and inspiration.

What you need to know about engagement

It’s up to you how often and how much you want to share with your community. If you have involved the community in the self-review process, you’ll obviously want to report back to them with the results of what you found and your proposed next steps.


Why privacy can be important 

If you are engaging your wider community about a change to the board’s code of behaviour or to outline how you’re improving a breakdown in relationships on the board, ensure you provide the general facts of what happened and focus more on the solution. Take care not to talk about individuals in any way that would compromise their reputation or privacy. Ask the community for support as you make the changes - or feel free to get in touch with NZSTA if you need advice.


What engagement channels are best 

It depends on the nature of the issues. There is a range of communication channels available to the school board and management team – school newsletters, community meetings and hui are all valid means of engagement. Contact NZSTA if you need help deciding which channels might work best at your school.


How to engage effectively when there are issues

Communicating with the community can be tricky when you’re facing challenges as a board or when there are issues of privacy involved. When that is the case, it’s a good idea to meet first to plan things out. A simple communications plan can help you clarify what the issues are, what you want to say about them, to whom, when and through what channels.

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